Delivery terms

Delivery

The delivery takes place only after receipt of the payment in the bank account of 3D-Colors e.U. Deliveries are processed in the order in which they are received.

Is it stated on the start page that the seller is on company holidays or similar? (hereinafter referred to as company holidays), the dispatch takes place after the end of the period of company holidays specified there. In this case, the specified delivery time refers to the shipping period after the company holidays.

Our availability is updated with every single sale!

Special delivery forms requested by our customers will be charged with a local surcharge.

If a package cannot be delivered after several attempts, it will be returned to us. We will then charge you a € 15 fee for the costs we incur as a result.

Delivery times

Goods that are in stock (we are not liable for transport problems) will be shipped within 3 days after receipt of payment, unless otherwise stated. For furnishings and bulky goods, the shipping time is extended to 3-4 weeks. If the goods are not in stock when ordering, we will endeavor to deliver as quickly as possible. If the non-compliance with a delivery or service period is due to force majeure, industrial action, unforeseeable obstacles or other circumstances for which we are not responsible, the period will be extended accordingly. In the event of failure to meet the delivery deadline other than the above. The buyer is entitled to set a reasonable grace period in writing with a threat of refusal and to withdraw from the contract after its unsuccessful expiry with regard to the delivery or service contained in the contract. If the impossibility of delivery is due to the inability of the manufacturer or our supplier, both we and the buyer can withdraw from the contract if the agreed delivery date is exceeded by more than 2 months. Claims for damages due to delay or impossibility or non-fulfillment, including those that arose up to the withdrawal from the contract, are excluded. Unless a legal representative of 3D-Colors e.U. acted intentionally or through gross negligence.

Delivery prices

Shipping Austria

0- 2 kg: 5,00 €

2-5 kg: 7,00 €

5-10 kg: 10,00 €

Larger packages on request.

Shipping Germany

0,5- 2 kg: 7,00 €

2-5 kg: 10,00 €

5-10 kg: 13,00 €

Larger packages and other countries on request.